Extensive partner involvement
Because our clients face increasingly complex financial issues, they expect and deserve direct access to our most experienced and knowledgeable people. Our partners and managers are deeply involved in client work and always available, not invisible figures behind many layers of management.
Highly responsive engagement teams
No matter how complex or technical our work may be, we never lose sight of the fundamentals of superior client service. We return phone calls promptly, provide thoroughly researched responses to inquiries, and consistently meet our commitments and deadlines. We refuse to participate in the unfortunate downward trend in service in accounting; we care.
Engagement team continuity
MFA develops a deep understanding of each client business through years of direct involvement. We understand and pursue client priorities. And with our very low attrition rate, clients avoid the need to “start from scratch” each year, establish new relationships, and educate new arrivals.
Proactive approach and entrepreneurial spirit
Our people share a genuine can-do attitude. We enthusiastically apply our deep knowledge to every project, striving to uncover new opportunities and options for our clients. We routinely contact clients with new information, ideas and suggestions – both in person and through educational alerts, Perspectives and symposiums.
Proven, best value solutions
Our clients see real ROI when they invest in service from MFA. We never compromise on the three essential components of value: expertise, service and price.
Read our Client Testimonials to see what clients have to say about their MFA client experience.